A mentor’s passing

Chris Welles, a longtime editor at BUSINESS WEEK and former teacher of mine, died the other day. Chris Roush, who edits the blog Talking Biz News, ran the piece below.

I suspect it is one of many tributes to come about Welles, a major figure in business journalism.  I had occasion to write about Welles myself a few weeks ago. He and another former BW editor, Ron Krieger, introduced me to the foreign world of business journalism in 1980 at the Columbia J School. It’s not too great a stretch to say the pair changed my life.

Welles asked tough questions of business people, making for penetrating journalism. He had a hand in much of the best work BW published. Only time will tell, but I believe that BW peaked during Welles’ time there.

Some profound thoughts here by a former editor for us all at BW:

Ex-BusinessWeek editor Shepard fondly remembers Welles  — 2010.06.21

Talking Biz News asked Steve Shepard, the editor of BusinessWeek from 1985 to 2005, for some thoughts about business journalist Chris Welles, who worked at BusinessWeek for 13 years and died this weekend.

Here is what Shepard, now the dean at the CUNY Graduate School of Journalism, had to say:

“Chris Welles was a genuinely good guy with a journalistic soul. He very much believed that it was the job of the press to hold people in power accountable for their actions and to ferret out wrongdoing. He spent his career doing that, first as a writer, then as a senior editor at Business Week. From the late 1960s to the early 1980s, Chris was probably the premier business writer around, the guy who did the tough stories.

“In his early years, Chris was one of the regulator writers for Institutional Investor, an innovative magazine about Wall Street in the 1970s. He specialized in narrative accounts of shennaigans, abuses, and downfalls. He was also a very successful freelancer, contributing to New York magazine, among others. From 1977 to 1985, he headed the Walter Bagehot Fellowship Program in Business and Economics Journalism at Columbia University. I had served as the first director (1975-76) and Soma Golden the second (1976-77). The program ran into financial difficulties during Chris’s tenure, but he fought to continue it and eventually weathered the storm. Now called the Knight-Bagehot Fellowship Program in Business and Economics Journalism, it has just finished its 35th year as a mid-career opportunity for business journalists.

“When I was editor-in-chief of Business Week, I jumped at the chance to hire Chris in the mid 1980s as a senior writer specializing in investigative and narrative pieces. Though he was soft-spoken and always polite, he was a tenacious reporter with a passion to get the bad guys. I eventually promoted him to senior editor in the finance department because I figured his impact would be felt more by having him work with writers every week rather than write a piece himself every couple of months. And I wanted him to teach the next generation of upcoming reporters. Chris took to editing like a fish to water, passing along a lot of knowledge about finance, a lot of wisdom about reporting complex stories. He was respected and liked by his colleagues.

“Like Lou Gehrig in 1939, Chris started losing some of his skills, and nobody knew why. He was eventually diagnosed with early onset Alzheimer’s disease and retired from Business Week. It was a tragedy for him and his wife Nancy, and a terrible loss for all of us. He took business journalism to a new level, setting the bar ever higher for the rest of us. He has left a legacy for all of us to honor.”

Kazakhstan — Underexposed by Design

Fearlessness is helpful in a journalist. For photojournalists – especially those working abroad – it is mandatory. This is becoming clearer every day here in Kazakhstan, a place where cameras seem as welcome as American robber-barons would have been in Moscow in 1917.

Our photojournalism students are having their mettle tested here. Repeatedly, as they try to shoot in seemingly public places, they are waved off. Scary-looking security guards pop out of buildings, flailing their arms and jabbering away in Russian or Kazakh to tell them “no pictures.” The other day, as all eight students and I approached an indoor market area, a guard radioed to a colleague perched on a rooftop high above us. Roofman formed X signs with his arms to make it clear that no snapping was allowed. And all we wanted was lunch!

Fortunately, the students are rising to the challenge. They are using friendly smiles, charm and a certain fearlessness to disarm reluctant subjects and persuade them they mean no harm. Yesterday, as Patrick Breen was shooting fortune-tellers near the Green Market he managed to stave off some character who was accusing him and Elizabeth Gamez of being from the FBI and somehow helping foment a Kyrgyzstan-style revolt. They also persuaded a fortune-teller to let Patrick photograph her (in a scarf above) even though many of her colleagues protested the attention. (Patrick’s fortune looks bright, by the way, she told him).

People do usually welcome our students once they understand what they’re up to. With the help of one of our guides, Travis Beck got one of the photos attached here at a “family home,” a kind of orphanage located in Talgar, 20 kilometers east of Almaty. Director Eskozhina Tuyak, smiling over the bread, was happy to tell him about the place – called “Nur,” Kazakh for sunlight – which houses some 66 college students, some married couples and others. Some 110 people aged 4-25 live at the place, which Tuyak started in 1998 by selling her personal apartment. She worked in the state’s ministry of education for 43 years.

This is a country of many contradictions. On the one hand, people could not be more hospitable. Our waitress in an Internet coffeeshop, for instance, went out of her way yesterday to help us get a ride to our next appointments, visits to the Internews press-advocacy group and the Kazakh Stock Exchange. And folks there, similarly gracious, helped us get back on an exchange bus. We wander about at will, with no one holding us back or shadowing us. Travis was also able to photograph a group of children at play, below.

On the other hand, it’s a place where security concerns loom large, often pointlessly so. The hostility to cameras, for example, is widespread. Signs in restaurants bar photography. People in cafes gesture “no” with their hands and shake their heads when our students point cameras at them. No photographs are permitted, we were told, during trading hours at the stock exchange – only shots of the empty trading floor after hours.

Theft is not uncommon, we’re told. Don’t hand your cameras over to anyone to shoot your picture because they’ll take a flier with your gear. And yet, the common way of getting around is taking what our kids call “random cabs,” standing in the street and holding your hand low until some random person picks you up and you negotiate a ride around the city – always under 500 tengey (about $3.25). It’s common for women to accept such rides well into the evenings, and we took a couple random cabs yesterday.

It’s as if there’s a blend of Central Asian tribal hospitality and Soviet-style state paranoia. Since the country was a part of the USSR until the early 1990s and remains heavily Russified, worries about security and a need for control seem to be woven into the cultural DNA. Why does our nearby indoor supermarket have three guards, one stationed near the entrance and two just outside the cash register area, even as one or two more stand sentry at the mall entrance? Why do buildings under construction need guards in their lobbies? Why do police cruise the streets at night, pulling people over for U turns on deserted stretches of road or checking IDs? And why is Google’s eblogger seemingly jammed?

Certainly, security worries are a big part of the American experience, especially since 9/11. Think about how guards now roam with abandon across all areas of American life and security has become a huge industry, going far beyond the airports. New Yorkers are considering putting virtually every street under surveillance. And plenty of American institutions, such as corporations and government bodies, bar press photography on their premises unless it’s under tight control. Here, though, it’s security on steroids, whether justified or not, and without the newest technology.

Another thing that has struck us is the lack of homeless people. This plague, rife in American and European cities alike, seems not to be an issue here in Almaty. We have seen none. Partly, we’re told, this is because people are family oriented here and take care of their own. Partly it may be because mentally incompetent people are confined by the state, as they once were in the U.S. There are a few scattered beggars – see Patrick’s photo of one unfortunate footless man – but no bedrolls in the parks or people pushing grocery carts. Poverty is an issue, to be sure, but its human face in the city seems less obvious.

So I must admire our student photographers. They are managing through these challenges, finding fresh ways to show life in this fascinating society. Our work, of course, should be helpful to the place, as we tell readers about how ordinary Kazakhs go about their days – whether they run apple orchards and brokerage operations or pray in the mosque or, as in Patrick’s photo below, play with pigeons.

As they rove around, cameras in hand, the students are surmounting all sorts of obstacles. Language difficulties, transportation challenges and persuasion of reluctant sources. It all demands a bit of nerve, and they are summoning it in spades.

Kazakhstan: The Tale Begins

So today, the adventure begins. We head off to Kazakhstan. E-tickets in hand, bags packed, passports in our secret waistband pouches (designed to never leave our bodies to stave off pickpockets and such). This will be a once-in-a-lifetime trip for eight high-energy journalism students from the University of Nebraska-Lincoln, a colleague here and me.

But what a headache getting to this point. First there was that nasty business in Kyrgyzstan. Even though we had read up on the country, listed stories we planned to tell and developed contacts for them, mapped out a detailed travel plan, etc., the folks there decided to go and have a revolution. It’s that “hopey, changey thing,” I guess, since the economy there was in the Dumpster and corruption reigned. Bottom line for us: fascinating stories there, sure, but it’s a no-go on safety grounds.

So, we’re going next door. We’ll pop in on a country akin in size to Western Europe, a place of forbidding desolation on the steppe and remarkable beauty, in places such as the Red Canyon of the Charyn River. Ah, doesn’t that sound like something out of a fantasy! Just check out the image of Lake Kaindy on the top of this post. Much of the country, in fact, sounds like something out of “Lord of the Rings.” One imagines traveling the countryside like Hobbits on a crucial mission. Certainly, Kazakhstan sounds nothing like the place Sacha Baron Cohen satirized in “Borat,” an image Kazakhs are understandably keen to erase.

We’ve moved fast to get up to the speed on the country. Replicating our Kyrgyzstan research, we’ve reached out to contacts in the last couple weeks, developed tentative story lines and done our best to nail down an itinerary. There will be much to tell: unlike Kyrgyzstan, Kazakhstan is relatively well-off, enriched by natural resources including oil and uranium. It has modern cities in Almaty, the financial capital hard by China, and in Astana, the political capital, more centrally located. Urban wealth and rural poverty should make for intriguing contrasts.

There’s also a ton of history there that influences the place today. As a longtime Soviet Union member, until independence in the early 1990s, the place was a favorite dumping ground for Stalin. The remnants of Gulags endure not far from Astana and Russian survivors of the exile camps and their descendants still live in the area. A bit further from Astana is Semey, a place where the Russians tested nuclear weapons, leaving a population that to this day exhibits the genetic problems and deformities spawned by radioactive contamination. It’s the reason Kazakhstan has renounced nuclear weapons, selling its uranium for peaceful uses, it says.

Politically, the country is run by a former Soviet Kazakh leader who remains remarkably popular. Nursultan Nazarbayev, we’re told, has brought economic stability and a general level of comfort that has some folks calling Almaty the Singapore of Central Asia. While not as free a place as many countries in the West – with restrictions on the press and little political debate– it is nonetheless a thriving state-directed capitalist economy that seems to do right by most of its citizens. It has a stock exchange that I’m hoping to visit in Almaty and its capital, Astana, rose Brasilia-like by design at the instigation of the national leader.

Religiously, it sounds like a fascinating place, too. As far as I can tell, the people follow a modernized version of Islam. We intend to visit Saudi-funded mosques to test this theory. I suspect the radicalism that infects other stans, notably Uzbekistan, is missing from Kazakhstan. It sounds something like Turkey.

We’re not as well-prepared as I’d like to be, though, given the short prep time we’ve had, we’re better off than we might be. We have apartments reserved in Almaty, have made contacts there and in other cities we intend to visit and have a general itinerary. But we will make a lot of decisions on the fly, based on the guidance of folks we meet. Essentially, we will ask where the most intriguing stories are and pursue them. This will be a journalism of discovery.

My colleague, Bruce Thorson, is nonplussed by the lack of a detailed roadmap. His experience in South Africa and Kosovo, on prior reporting trips, involved thorough preparation and then the need to toss it all out once on the ground. As in wars, battle plans prove useless once the fracas begins. We’ll meet folks in Almaty and Astana, he says, who will lead us where the news is. And, indeed, we both have reached out to a good number of folks who are amenable to helping.

So, unless the volcano in Iceland gets in the way – a lingering cloud, ahem, on our route through Germany — we’re off shortly to Omaha, Chicago, Frankfurt and Almaty. We leave in the early afternoon today and arrive a bit after midnight Almaty time on Wednesday. United and Lufthansa will carry us literally half-way round the world from Nebraska. Should be a great ride.

Making the Grade

It ain’t rocket science.

But a few friends — BUSINESS WEEK veterans Rob Hof, Rick Melcher, Bill Symonds and Lauren Young — graciously helped to keep me and my students flying this past semester. They provided reality-checks on one of the toughest chores a journalism teacher faces — grading.

Grading is a knotty affair. What’s the difference between an A- and a B+ piece of work? More to the point, does anybody give a C in these painfully grade-inflated days? One student came to me all wide-eyed and indignant saying she had never gotten a B+ before, wondering why I would do such a terrible thing to her (turned out she was not telling the truth, as another prof advised me).

The problem is that judging journalistic work, like any piece of writing or creative effort, is subjective. A friend used to say there are three things no man can to do to another’s satisfaction: poke a fire, make love to a woman, and edit a newspaper. With rockets, they go up or they don’t. With journalism, the measures are less tangible.

So, we at Nebraska ask outside colleagues to evaluate samples of student work. Sometimes, the real-world folks agree with our judgments. Often, they don’t. In either case, it’s good for us and the students. For me, the outside comments have been a bracing slap in the face, a helpful sense of how smart readers and editors will treat the student work. (The outsiders review the work samples after we have graded the papers, after the course is over and the student grades are in. The reviews serve chiefly to keep my perspective straight.)

A few pieces I graded highly came in for some helpful heat. One, about the rise of homelessness among families in Lincoln, Neb., buried the nut graf atop page four, Rick Melcher said. And he complained that the story “loses focus” despite the “great, moving examples.” He rated it only satisfactory in reflecting news judgment and use of interviewing skills and said the
writing needed improvement.

Interestingly, Bill Symonds agreed that the piece would “benefit from a good editor.” He said the writing “needs to be cleaned up.” But Bill rated the news judgment as outstanding and gave satisfactory ratings on interviewing and writing. His summary: “I liked this story a lot.” He said it was “well-researched and generally well-written.”

So, even the outsiders will often view things differently. Smartly, it turns out, but differently.

Like the others, Rob Hof warned that he was using BUSINESS WEEK standards to judge the undergrad work, fretting that he may have been overly critical. But high standards — real-world standards — are just what I wanted. One of the problems in academics is we lose touch with what the field demands. Euphoric at what seems like good work compared to some really poor stuff, we give A grades to pieces that in the outside world may be mediocre.

Rob was tough on a piece that compared recruitment of athletes with recruitment of grad students. He said it needed improvement in news judgment and focus, as well as writing. He rated it satisfactory on interviewing and research skills. “Overall, the issue of academics vs. sports in universities seems a little tired, and the arguments presented by the academics seemed especially old and not very sophisticated.” Ouch!

Lauren Young, too, took a strict line on a news story about a controversial downtown development effort. She gave satisfactory ratings on news judgment and interviewing skills, but said the writing needed improvement. “Everything is in the piece, but the articles needs stronger, more active language to sing,” she said.

A couple other colleagues are still mulling the student work. I’m eager to see what they have to say.

These outside judgments, which at first struck me as a strange and repetitive thing to pursue, are hugely helpful. If nothing else, they’ll stiffen my spine to give out more Cs when appropriate. It’s better that students know what the world would really think, even if that means awkward conversation with those who’ve never earned anything less than an A.

My thanks to those who helped out, and I hope I can call on you again.

JW